COMPUTER REPAIR
Boca Raton

Information Technology Outsourcing

Complete Monitoring, Maintenance, Management & Support

Control your IT costs with one of our superior and affordable IT Service Plans today!

Why choose us as your managed IT services provider?

Our competitive prices let you control your IT budget, while providing unmatched expertise, attentive service, and guaranteed satisfaction. We can manage all of your IT needs, or just a few. You choose the services you want at the budget you set.

Managed Services

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient IT operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer. The person or organization that accepts and provides the managed service is regarded as the managed service provider (MSP).

A managed services provider (MSP), is typically an information technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. Most MSPs bill a flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs.

As a MSP, South Florida Computer Specialists provides many of their services remotely over the Internet rather than having to perform on-site client visits, which is time consuming and often expensive. Common services provided by South Florida Computer Specialists include remote network, desktop and security monitoring, patch management and remote data back-up, as well as technical support assistance.

Customer Benefits

Customer peace of mind – monitor network on 24x7x365 basis proactively
Single point of contact for all network issues
Single supplier instead of multiple vendors
Defined Service Levels (for service delivery)
Known costs for management & fixed price contracts
Avoid costs of building own management & reporting systems
Lower Total Cost Ownership (TCO) for client

A study by the Gartner Group revealed the following*: Cost of an Un-managed XP machine over 3 years: $5309 Cost of a Managed XP machine over 3 years: $3335
Cost Savings of a Managed Machine over 3 years: $1974
If you have 20 computers with Microsoft Windows South Florida Computer Specialists Managed Services offers a savings of $40,000 over 3 years.
*Reported in Network Computing magazine, 9/2/2004 issue

Managed Service Plans

Desktop and Work Station Monitoring

You want your staff to have what they need so they can do their jobs well. This is one of the top IT challenges that faces any business. Well-functioning desktop and laptop computers give you the means to smooth operations and support your business' success. Our proactive maintenance, comprehensive virus and malware protection and responsive Help Desk let workers steer clear of technical problems and get on with the job at hand.

We offer Two levels of monitoring service, Basic, and Premium. You choose the level of support your want and we tailor the price to fit your budget. We install Antivirus and spyware scanners as well as our monitoring client on each work station. Premium plan includes unlimited calls to our US based help desk so you can resolve any daily issues that may arise. ( only includes repair based help, proprietary programs and installed business programs not supported).

We run scans on a regular schedule to insure that your computers are protected. We monitor CPU usage, Hard drives and install all patches to operating system. All done remotely and seamlessly so your business runs flawlessly and your employees remain productive.

If there is a problem with a any systems we monitor, we show up to discuss and fix the problem limiting down time.
Server Management

Your servers are the core of your IT system: You count on them to operate at 100 percent efficiency. As a managed IT services provider, we offer proactive monitoring, patching, and maintenance. We give you the peace of mind that your servers are healthy and your data is secure.

Our server monitor client will monitor your server and all hardware on the server alerting us to any problems that may occur so that we can be onsite quickly.

We also provide email and spam filtering for your exchange services eliminating problems before they enter the system.

We offer many different back up solutions for servers. Ask us about the SFCS backup Professional Service which includes offsite back up and a Disaster recovery that gets you up and running as soon as you have power and are ready for business. Helping your business stay in business.

Call us for quotes and rates for your business.

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“Our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or problems. We go that extra mile to proactively manage, secure and improve your network to keep IT disasters at bay. Let’s face it. You cannot continue to pay your IT Service Provider when your systems are down – The break fix model can be expensive.”

Michael Gdovic President, SFCS

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